Connecting workspace with people using data as the enabler
What’s the value of deliberately and strategically working with workspaces? And how can the workspace be used as a tool to drive better performance? Check out our infographic.
Companies keen on delivering consistent brand experiences, enhancing the company culture and living the organisational values are taking the lead in working with spaces in a strategic manner to drive better business performance.
Working strategically with workspace goes way beyond just identifying which sofa, chair or meeting room layout could look good in the office or discussing the added value of having more plants around.
Using space as a strategic tool is about unlocking companies’ potential for performance by improving the way employees collaborate, communicate and innovate.
So how can we document that the design of space promotes efficiency, productivity and employee satisfaction? Take a look at the measurements from companies with and without a “global office design strategy” (GODS).
How can we measure the impact?
Finding out how workspace can contribute to better organisational performance does not only require having a strong KPI framework in place – it requires knowing how to use data to inform decisions and optimise both the workspace and the user behaviour.
To create measurable results, it is necessary to balance three perspectives, when you collect data: corporate-, people- and facility performance.
Considering these three perspective before the initiation of the design phase allows organisations to put the business needs before solutions and enable the top management to evaluate, document and benchmark the before-and-after effect, as well as follow up on the strategic objectives and KPIs that have been set.
Read more about the connection between strategic workplace design and service experience in the blog Service Futures.