26.05.2020 CURATED SERVICE EXPERIENCES

Providing great customised service experiences on the back of COVID-19, is an important step when presenting viable, resilient and fun solutions for the future workplace.

78% of millennials would choose to spend money on an experience or event instead of buying a product – and 50% of millennials believe that the right experiences and services at the workplace, is an important prerequisite for feeling proud of the organisation. When creating solutions for the future workplace, organisations will need to offer service experiences that cater to the demands of the individual employee, and move way beyond what employees are offered today. New and advanced programmes for mental and physical well-being, life-long education offers, initiatives to uphold a healthy work-life balance and authentic live events, will all become an essential part of the future workplace. With both the office and the home workstation as an important framework. 

At SIGNAL, we have gathered 20 years of evidence collected from organisations across industries and sectors and we know, that there are many great and constructive solutions to be applied.

By Mads Tamborg.