Our process consulting is built on experience from hundreds of projects using user involvement based on thoroughly tested dialogue tools. Our process design consists of 3 stages – discover, design, deliver.
DISCOVER – analyses create new insight. Through research, registrations, and observations, we create new insight into our clients’ latent needs and take is as a starting point for innovation and new ways of thinking.
DESIGN – insight is turned into solutions. Taking a starting point in the strategic goals and the insight into latent needs, tailored solutions will be worked out in collaboration with the users.
DELIVER – the design becomes real. The suggested designs are implemented and followed by quality assurance of the product delivery and later on evaluations.
For managing projects, we use SIGNAL’s unique and thoroughly tested 10+1 process tool.
VISION, GOALS, AND SUCCESS CRITERIA
FUTURE SCENARIOS
COMMUNICATION
IDENTIFICATION OF NEEDS
INVOLVEMENT AND OWNERSHIP
DESIGN CONCEPT
LOCATION PLAN
DETAILED DESIGN
INVENTORY PROCESS
MOVING IN
EVALUATION